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ZemKit

One agent config. Every channel your customers actually use. Trained on your knowledge base, escalated to humans when it matters.

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  • Handoff

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  • Clinics
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  • SaaS support

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  • Chat API
  • Custom skills

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Solutions

Three ways teams put ZemKit to work.

Same platform, different shapes. Concrete before-and-after — no transformation-story fluff.

Healthcare

Clinics: never miss a call again.

70% of missed calls to clinics happen after-hours. That's booked appointments walking to a competitor.

PhoneWeb chatWhatsApp
See a walkthrough →

Before

  • Voicemail after 6pm
  • Front desk stuck triaging while patients wait
  • New-patient inquiries lost in the inbox

After

  • 24/7 phone number answered by an agent that knows your services, insurance, and calendar
  • Books directly against the practitioner's Google Calendar
  • Escalates urgent triage to on-call, everything else lands as a morning Task
Agencies & partners

Agencies: white-label, multi-tenant, resell.

The platform is built partner-first. One agency, many customers, many agents — with the branding, billing, and provisioning surface to match.

All channelsStudio white-label
See a walkthrough →

Before

  • Rebuilding the same agent for every client
  • No clean per-customer usage attribution
  • Manual embed-key rotation and calendar hookups

After

  • Partner → Customer → Agent hierarchy in the data model
  • White-label the widget and the studio
  • Per-customer API keys, per-agent embed keys, per-partner usage rollups
SaaS support

SaaS support: deflect L1, escalate cleanly.

Docs answer the easy tickets — until they don't. ZemKit sits on top of your KB and hands off to a human the moment the answer isn't clean.

Web chatVoiceHandoff
See a walkthrough →

Before

  • L1 tickets flood in-app chat and email
  • Escalations arrive without context
  • Agents copy-paste from docs all day

After

  • Widget on the docs site + in-app chat
  • Guardrail: escalate on refunds, cancellations, security questions
  • Task lands in ops with transcript, KB citations, and tool-call trace